How Does the Shipping Works for Returning Goods From UK?

Learn the UK to USA return shipping process: customs, fees, contacting manufacturer, and transit times. Make returning goods hassle-free with our guide.

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Home » FAQ » Returning Goods from UK

Returning goods from the UK to the USA involves navigating international shipping processes, customs procedures, and compliance with regulations.

The shipping process typically works for returning goods as:

Reason for Return:

Identify the reason for returning the goods. It could be due to defects, warranty claims, or other reasons. Understanding the reason will help you determine the necessary documentation and procedures.

Contact the Seller or Manufacturer:

Before initiating the return, contact the seller or manufacturer to inform them of your intention to return the goods. Follow their specific return instructions, including any required authorization or return merchandise authorization (RMA) numbers.


Properly pack the items for return, ensuring they are secure and protected during transit. Use appropriate packaging materials and follow any specific packaging instructions provided by the seller or manufacturer.


Prepare all necessary documentation for the return. This may include a copy of the original sales receipt, the return authorization document, and any other paperwork required by the seller or manufacturer.

Select a Shipping Carrier:

Choose a reliable shipping carrier for the return. Common carriers for international shipping include FedEx, UPS, DHL, and the United States Postal Service (USPS). Compare shipping rates, services, and delivery times to select the best option for your needs.

Customs Declaration:

Complete a customs declaration form for the returned goods. Provide accurate and detailed information about the items, their value, and the reason for the return. This documentation is crucial for customs clearance.

Pay Duties and Taxes (if applicable):

Be aware of any duties or taxes that may apply to the returned goods. Depending on the nature of the return, duties and taxes may need to be paid. Consult with the carrier or customs authorities for guidance on any potential charges.

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Shipping Labels:

Generate and attach shipping labels to the package. Clearly indicate the sender’s and recipient’s addresses, including any additional information required for customs purposes.

Track and Monitor the Shipment:

Use the tracking services provided by the shipping carrier to monitor the progress of the return shipment. This allows you to stay informed about the shipment’s location and estimated delivery date.

Customs Clearance:

The returned goods will go through customs clearance upon arrival in the USA. Customs officials will review the documentation and may inspect the contents of the package. Ensure that all required paperwork is easily accessible for customs clearance.

Recipient's Responsibility:

Communicate with the recipient in the USA and inform them of the return shipment. They may be responsible for receiving the goods, paying any applicable duties or taxes, and resolving any further issues with the returned items.

Follow Up:

Follow up with the seller or manufacturer to confirm the successful receipt of the returned goods. Verify whether any further actions are required on your part or if the return process is considered complete.

Keep in mind that specific return processes may vary depending on the policies of the seller or manufacturer, the nature of the goods, and any applicable warranty or return agreements. It’s advisable to communicate directly with the involved parties and the chosen shipping carrier for the most accurate and up-to-date information on returning goods from the UK to the USA.

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